Problem Description

Some users connected to ProjectWise Web server were not able to see the component data. However the same components are visible in ProjectWise Explorer.

Steps to Resolve

Investigating the issue found out that the Web Server was writing temporary data to C:\Windows\Temp folder and the access rights were restricting delete/create rights for the Application pool user.
Other users could see the components because the required data was already copied out for them to c:\Windowns\temp folder.

After granting full control for the Application pool user to that folder the issue was solved