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Not enough space on drive C:\ to extract this package

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Current Revision posted to Project Delivery: Content Management Wiki by jeremyhoesly on 5/10/2016 9:25:16 PM

  
 Applies To 
  
 Product(s):ProjectWise Explorer Client
 Version(s):08.11.11.574
 Environment: N/A
 Area: Installation
 Subarea: 
 Original Author:Dana Guthrie, Bentley Technical Support Group
  

Error or Warning Message

Not enough space on drive C:\ to extract this package

Explanation

A user has downloaded the Projectwise Client Setups and when launching the executable gets an error that there is not enough disk space to extract the package.  The user has plenty of disk space so this should not be a problem.

How to Avoid

Option 1: Confirm there is enough disk space on the system

  1. For Projectwise Client setups you will need at least 1.5 gigs of disk space

  2. Check that your system's temp directory is located on a disk with enough free space.  You can view and change where your temp directory is pointing to by going to Control Panel, System, Advanced System Settings,  Environment Variables, then under User Variables and System Variables look for TEMP and TMP.

Option 2: Reboot the system

  •  Rebooting will clear up the available address space available on the machine, which is usually what causes this error

Option 3:  Unzip the package using a different extraction program (7-zip)

  1. Use 7-Zip to extract the pacakge which is a free extraction program you can download from the internet.

  2. Once 7-Zip is installed, right click on the Projectwise Client setups exe and choose  7-Zip, extract the files to a folder on your hard drive.

  3. Once the files are extracted, go to the folder you extracted the files to and run the setup.exe.  This should bring up a menu for you to choose which client program you wish to install.

Option 4:  Re- Download the Projectwise Client setups

  • It may be possible that the Projectwise Client Setups package was not full downloaded and is corrupt.  Try downloading the package again.

See Also

 

Tags: installation, error message, ProjectWise Explorer Client, SELECTsupport

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