Problem

Closing out of ProjectWise getting error dialog:
Application Error The instruction at "0x5ad71531" referenced memory at "0x00000014". The memory could not be "read".
After getting a crash dump on pwc.exe ran it through debug analyzer:

Full Call Stack
Function Arg 1 Arg 2 Arg 3 Arg 4 Source
uxtheme!CAutoCS::CAutoCS+11 00000014 01c96d58 00bb0000 00000014
uxtheme!CRenderList::CloseRenderObject+16 00010000 01c96d58 00000000 ffffffff
uxtheme!CloseThemeData+1f 00010000 01c96d58 7876f648 01c96d58
mfc100u!CMFCBaseVisualManager::CleanUpThemes+1a 01c96d58 78789c5f 3e724390 785f7c7c
mfc100u!CMFCBaseVisualManager::~CMFCBaseVisualManager+16 3e724390 785f7c7c 01c96d58 00bb0000
mfc100u!CMFCVisualManagerOfficeXP::~CMFCVisualManagerOfficeXP+fb 3e724248 785f6530 01c96d58 00bb0000
mfc100u!CMFCVisualManagerOffice2003::~CMFCVisualManagerOffice2003+84 3e724220 00000001 01c96d58 00bb0000
mfc100u!CMFCVisualManagerVS2005::~CMFCVisualManagerVS2005+61 00bfed68 0021f764 7876a5e7 00000001
mfc100u!CMFCVisualManagerVS2005::`scalar deleting destructor'+d 00000001 0021f7bc 78695b53 00000001
mfc100u!CMFCVisualManager::DestroyInstance+25 00000001 7879f55b 00000000 00be7083
mfc100u!ControlBarCleanUp+34 00000000 00be7083 3e713c41 00000001
mfc100u!CWinApp::ExitInstance+33 3e713c41 00000001 00000000 00bb0000
dmactrl!InternalDllMain+118 00bb0000 00000000 00000001 3e7133fd
dmactrl!__DllMainCRTStartup+7a 00bb0000 0021f82c 7c90118a 00bb0000
dmactrl!_DllMainCRTStartup+1e 00bb0000 00000000 00000001 00343548
ntdll!LdrpCallInitRoutine+14 00be785f 00bb0000 00000000 00000001
ntdll!LdrShutdownProcess+14f 00000000 79fdabb8 00000000 00000000
kernel32!_ExitProcess+42 00000000 77e8f3b0 ffffffff 0021fbe0
kernel32!ExitProcess+14 00000000 00000000 00000001 00000000
mscorwks!SafeExitProcess+157 00000000 0021fc24 79f6c576 0021fc70
mscorwks!DisableRuntime+dc 00000000 3ff4f57f 013628b4 7c80ae40
mscoreei!RuntimeDesc::ShutdownAllActiveRuntimes+22a 00000000 00000000 00000001 0021ff14
mscoreei!CorExitProcess+26 00000000 7c9132ff 603b0000 0021ff20
mscoree!ShellShim_CorExitProcess+94 00000000 0021ff2c 78ac798d 00000000
msvcr100!__crtCorExitProcess+29 00000000 0021ff70 78ac7ab0 00000000
msvcr100!__crtExitProcess+d 00000000 3e7389bf 00404428 00000001
msvcr100!_cinit+145 00000000 00000000 00000000 0021ffc0
msvcr100!exit+11 00000000 3e4c8109 00310034 00340037
pwc!__tmainCRTStartup+138 00310034 00340037 7ffdf000 c0000005
kernel32!BaseProcessStart+23 004023e6 00000000 78746341 00000020

Exception Information
UXTHEME!CAUTOCS::CAUTOCS+11In pwc__PID__3684__Date__06_04_2012__Time_02_19_47PM__127__Second_Chance_Exception_C0000005.dmp the assembly instruction at uxtheme!CAutoCS::CAutoCS+11 in C:\WINDOWS\system32\uxtheme.dll from Microsoft Corporation has caused an access violation exception (0xC0000005) when trying to read from memory location 0x00000014 on thread 0

Module Information
Image Name: C:\WINDOWS\system32\uxtheme.dll Symbol Type:  PDB
Base address: 0x00905a4d Time Stamp:  Sun Apr 13 20:11:10 2008
Checksum: 0x00000000 Comments:
COM DLL: False Company Name:  Microsoft Corporation
ISAPIExtension: False File Description:  Microsoft UxTheme Library
ISAPIFilter: False File Version:  6.00.2900.5512 (xpsp.080413-2105)
Managed DLL: False Internal Name:  UxTheme.dll
VB DLL: False Legal Copyright:  © Microsoft Corporation. All rights reserved.
Loaded Image Name:  uxtheme.dll Legal Trademarks:
Mapped Image Name:   Original filename:  UxTheme.dll
Module name:  uxtheme Private Build:
Single Threaded:  False Product Name:  Microsoft® Windows® Operating System
Module Size:  224.00 KBytes Product Version:  6.00.2900.5512
Symbol File Name:  c:\symbols\uxtheme.pdb\E99E16308F094767B1F07FB5C3E5E2462\uxtheme.pdb Special Build:  &

Solution

Switch OS theme from Windows default to Windows classic, Unfortunately this is the only solution for this issue due to the error is at the OS level (Windows code).

See Also

Product TechNotes and FAQs

External Links

Bentley Technical Support KnowledgeBase

Bentley LEARN Server

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