Current Revision posted to ProjectWise Design Integration Wiki by Dana Guthrie on 9/26/2022 6:56:40 PM
| Product(s): | ProjectWise Integration Server | ||
| Version(s): | 08.11.11.590 | ||
| Area: | Integration / Caching /Gateway | ||
| Subarea: | Network | ||
| Original Author: | Arturas Baranauskas, Bentley Technical Support Group |
How does the issue looks like:
When user migrated to clustered environment he might notice slow downs of certain login transactions in ProjectWise that might take up to 500ms. It's especially noticeable when deleting a large amount of folders from a Project wise project.
How to Test:
Please try to use this command(telnet client needs to be enabled):
telnet mypwserver1.work.at 5800
To ping the server and you should notice that there will be a slight but felt delay between first ACK and NOSEC message, which will not be found when checking server logs but seen in client logs.
How to Fix:
Described in detail here, a Dword needs to be created in all cluster server's registries.
- Start Registry Editor.
- Locate and then click the following registry subkey:
- HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\<Interface GUID>
- On the Edit menu, point to New, and then click DWORD Value.
- Name the new value TcpAckFrequency, and assign it a value of 1.
- Quit Registry Editor.
- Restart Windows for this change to take effect.
Tags: Connection Svr-PW Gateway, ProjectWise, Configurations, Cluster