Revision 1 posted to ProjectWise Design Integration Wiki by Devanand Balapure on 11/14/2022 1:02:43 PM
Problem: Unable to login with IMS authentication in PW web
Trouble shooting steps:
Please Check the user profile in the PW administrator and confirm the user authentication is not set as logical. We can check this in user profile general tab.
It should be either federated or Windows domain authentication.
Solution:
Navigate to the use’s properties tab and select federated identity tab.
Check if there is already federated identity record is created, if it is created then remove the record in federated identity (sometimes there might be the issue with IMS token created.)
After deleting the entry in the federated identity ask user to re-log in with IMS authentication and it should start working with IMS authentication.