Current Revision posted to ProjectWise Design Integration Wiki by Dana Guthrie on 4/3/2023 7:16:32 PM
Search Topic /Question: I am unable to log in to ProjectWise Explorer using an IMS account. I am getting an error message "CONNECTION Client could not be accessed, it is not signed-in." In CONNECTION Client I am getting error "Connection Failure, Could not connect."
| Product(s): | ProjectWise Explorer |
| Version(s): | All |
| Area: | IMS Login |
Solution 1: Check the Bentley Cloud Services Status to see if there is an issue with the IMS service.
If the Bentley Cloud Services status is good then.
Solution 2: Check the network configurations.
Step 1: See: Connection Failure - Could not connect - Licensing
See Also
Failsafe Mode - Licensing, Cloud and Web Services Wiki - Licensing
Change Authentication method if IMS is not working
