Revision 3 posted to Project Delivery: Content Management Wiki by Thomas Hess on 8/4/2016 8:15:43 PM
| Product(s): | ProjectWise Explorer Client | ||
| Area: | MISC | ||
| Original Author: | Arturas Zidonis, Bentley Technical Support Group |
Problem Description
ProjectWise i-model Composition Server was printing .doc files to pdf correctly. After installing Microsoft Excel it stopped working and following error appeared.
ERROR: Failed to add plot on 'datasource name' for document 'document path on ProjectWise' WORDPROV, Cannot open document 'document path on ProjectWise'
--file may be password protected,
--or incorrect password specified,
--or there was another problem opening the file.
Steps to Resolve
Restart ProejctWise Orchestration Framework service and check in ProjectWise Orchestration Framework administrator if all processes are running.
Tags: MISC, ProjectWise Explorer Client, SELECTsupport, Problem Solving