| Product(s): | ProjectWise Connect Edition | ||
| Version(s): | 10.00.03.49 | ||
| Area: | Explorer | ||
| Original Author: | Dana Guthrie |
Problem
58060 Error Creating new document. Cannot Access storage directory. Storage area directory has been removed or Projectwise caching server is not on the specified server.
Scenario
User took a backup of his 08.11.11.590 database, restored it to a test server 10.00.03.49, created ODBC connection, ran dmsconv and then created the datasource connection via PW admin. Changed storage areas to point to an allowable location for storage areas (dmskrnl.cfg [FileStorageService] StorageLocation0=C:\PWSTORAGE) so he was not using production files. Did not move original folders to new storage.
In ProjectWise Explorer drag and drops a file into an existing folder.
User gets error 58060 Error Creating new document. Cannot Access storage directory. Storage area directory has been removed or Projectwise caching server is not on the specified server.
Steps to reproduce
This can be reproduce In ProjectWise 10.00.03.49 by simply changing the storage area location.
Change a storage area to point to a new location that is included as an allowable location for storage areas (dmskrnl.cfg [FileStorageService] StorageLocation0=C:\PWSTORAGE), do not copy over folders and files
Drag and drop a file into an existing folder in PW.
The folder\file does not get created and User gets error 58060 Error Creating new document. Cannot Access storage directory. Storage area directory has been removed or Projectwise caching server is not on the specified server.
Solution
This is a known issue and has to do with new security settings in PW.
User will need to either create new folders for testing or copy the original storage area to the test server’s storage area.
Additionally, please make sure you are using the Fully Qualified Domain Name (like pwcache.bentley.com) when defining a Storage Area inside ProjectWise Administrator. If you use only the server name like pwcache instead of pwcache.bentley.com, you will run into this error while trying to open/check out/copy out files from ProjectWise Explorer.
Remember, when you are using FQDN, use FQDN everywhere.
