Search Topic /Question: My users are not able to login to ProjectWise Explorer due to an IMS outage. How can I get the users working using a different authentication method?
What you will learn: How to change the user account from Federated Identity to Windows.
| Product(s): | ProjectWise Explorer |
| Version(s): | All |
| Area: | IMS Login |
Solution: In ProjectWise administrator temporarily change the user accounts from Federated Identity to Windows account
Step 1: Log into ProjectWise Administrator as an administrator
Step 2: Go to the "Users" node to display all the user accounts.
Step 3: Click on the "Identity provider" column to sort the user accounts who have an Identity Associated with the account.
Step 4: High Light all the user accounts that have an Identity.
Step 5: Right click and choose Properties.
Step 6: On the General tab under "Security" change the type from "Federated Identity" to "Windows."
Step 7 Click apply \ Okay
Step 8: Instruct the users to change the login type in ProjectWise Explorer to "Windows Domain"
